How to Access your Delegated Sponsored Account

 

There are three different ways to access this account:
 

1. Through the Outlook Web Client:
   1. From a browser, log in with your Digital ID at outlook.utahtech.edu
   2. Then you will need to click on your profile picture in the top-right corner
   3. Click on “Open another mailbox” and type in the name of the account

 

2. Through the Outlook Desktop Client on Windows:
   1. The account will show up with in the next 5 minutes on the left-hand side of the client with the rest of your inboxes and folders

 

3. Through the Outlook Desktop Client on MacOS:
   1. With Outlook open on your Mac, Click on “Tools” on the very top options bar near to the Apple icon
   2. Then go to “Accounts…”
   3. Click on “Delegation and Sharing”
   4. Click on “Shared With Me”
   5. Click the “+” button
   6. Type in name of the account, it will show up as the Display Name of the account
   7. Click on that account and it will check your permissions and add it into your desktop app

 

Send As and Send on-behalf Access

Most sponsored accounts are set up with Send As access initially, but some users would like Send on-behalf access.

If that is the case, create a work order.

 

If you are receiving errors in your Inbox saying:

"This message could not be sent. You do not have the permission to send the message on behalf of the specified user."

"This message could not be sent. You do not have the permission to send the message as the specified user"

Log into https://sponsoredaccunts.utathech.edu and make sure you added the person's Digital-ID to email address delegation. 

 

How to Manage Access to Delegate Access to Sponsored Accounts.

To get started:

• Click the "Delegate" button and you'll be presented with a new section called "Add Mailbox Access."
• In this section, you can:
  • Add a user by typing in their digital ID in the corresponding box.
  • View a list of users who currently have delegated access to the mailbox.
  • Remove permissions for a user if they no longer need access by clicking the "Remove" link.

 

 

 

If you have any questions or issues, please contact the Helpdesk.