If you are not a Utah Tech Employee

Students and alumni can use our Password Reset Portal by following the directions below to reset Multi-factor Authentication MFA methods. If you are an employee, you will need to call the IT Help Desk at 435-879-4357 to reset your MFA methods (you can still use the Password Reset Portal to reset your password, however).

Step 1

Go to the Password Reset Portal at https://reset.utahtech.edu. 

Step 2

Select the Multi-Factor Authentication option.

Step 3

Enter your Utah Tech username ([email protected]) - Note: Employees can't use this portal to reset MFA methods. If you are an employee, call the IT Help Desk at 435-879-4357.

Step 4

Choose the email address to send a reset link to reset your MFA methods. (the email address will be obfuscated). If you don't have any email addresses to choose from or the addresses listed you no longer have access to, call the IT Help Desk at 435-879-4357 for help.

Step 5

Check your email address for the email to reset your Multi-Factor Authentication methods. Be sure to check your spam/junk email folder. This email link is only valid for a few minutes, so be sure to check this immediately after you request the reset email.

Step 6

Click on the link in the reset email to reset your MFA Methods.

Step 7

The next time you attempt to log in to a Utah Tech service, you will be prompted to set up your MFA methods again. Follow the instructions below to set up your MFA methods.