You may see the following after opening a Banner Admin Common page through Application Navigator: Authentication Failed Problem in external authentication service. Other variations of this error that we've seen in the past include: Service Invocation Failed Couldn't access remote service Session Initi…
Regardless of the service, we find that most UT sign in issues can be resolved by trying the following: * Sign out of the website. Depending on the error, the sign out button might not be available to you, in which case use the general Azure sign out (note this will sign you out of all Microsoft services as wel…